Welcome to our Frequently Asked Questions Page.

Answers to most of your CCTV Camera & DVR Questions can be found here.

How do I set up remote view? Click here

What is night vision and how does it work?

To get a better understanding how a night vision camera works, let's define exactly what night vision is. Night vision is the ability to see in the dark. Night vision cameras provide color video during the day and it automatically switches to infrared when it’s night time. Almost all night vision camera has a built in photo sensor. A photo sensor is a chip that detects if it’s day or night, when it is night the photo sensor will automatically switch to infrared mode.

What is the difference between waterproof and weatherproof cameras?

A waterproof camera is a camera that can be submersed in water and still function properly. A weatherproof can be mounted outside and withstand harsh weather conditions and temperatures. That doesn’t mean that it’s waterproof.

How does remote view work?

Remote view is the ability to remotely view and monitor what is going on at the location of where you set up your DVR camera system. You can view the cameras from anywhere that has an internet connection or with a Smartphone. This is great if you want to monitor your employees, nanny, or just want to see what is going on at your house when you’re on vacation. Most home user has a dynamic ip address and will need to setup a DNS account to remotely view from another location. If you are a business you will need to get a static ip address. From more information on dynamic and static ip address, please click on the following link.

http://en.wikipedia.org/wiki/IP_address

Can I remote view with my Smartphone? And if so, which type of phones?

Remote viewing with a Smartphone is possible with our DVR systems.

Here is the following phone that is compatible with the Eagle eye software

-         Blackberry

-         Iphone

-         Windows OS

-         Symbian

Do I get charged for remote viewing?

The Eagle Eye software is available at our website and the Apple app store free of charge. For Iphone users, it is free of charge, you can download it at the app store. Depending on your service provider, you might to need pay an additional charge for the data plan. The faster your connection speed, the smoother the video will playback on your phone. Meaning 4g networks will be faster then a 3g network.

For more information on 3g and 4g networks, please click on the following links.

http://en.wikipedia.org/wiki/4G

http://en.wikipedia.org/wiki/3g

Can I remote view with a regular phone?

It is not possible to remote view from a regular phone because it does not have the right hardware to process the videos that are coming from the DVR. Regular phones have a black and white screen and it is not possible to display full color video.

If I have cameras in different locations, can I remote view them all at once?

With the Eagle Eye software you can store multiple locations with the built in address book function. All you need to do is enter the IP address of the DVR and save them into your phone. You can easily switch locations back and forth with the Eagle Eye software.

What camera do you recommend if I want to aim at the cash register?

High resolution box cameras with a varifocal lenses are perfect for monitoring the cash register.

I would also recommend the 520k camera because that is our highest quality camera. It is a good choice for a cash register camera. Simply just install the camera right over the register to monitor the transactions.

Can I hear audio through remote view?

It is possible to hear audio through the Eagle Eye software and the software that comes with our Standalone DVR systems. You will need to install the Eagle Eye or the CD on your Smartphone/ Computer. Run the program and select the channel you want to listen to. Make sure you have your volume up on your phone and that you have speakers on your computer. Depending on the model of the DVR, you will get 1-16 channel of audio. Most of our 4 channel Standalone DVR system comes with 4 audio inputs. The majority of security cameras will not include a microphone because it is illegal to record audio without the person consent, please check your state law before buying a microphone. We do offer microphone here at Asianwolf.com, please click on the following link to purchase a microphone.

http://www.asianwolf.com/cctv-camera-microphone.html

Do’s

• Mount the receiver as high as possible in your home.

• Make transmitter to receiver as clear of obstructions as possible.

• Try your sensor and receiver inside before mounting to understand how the unit     operates.

• Set the receiver at a window on the same side of the house as the sensor.

Don’ts

• Do not set the receiver on the floor inside your home.

• Do not place the receiver in a basement.

• Do not set your receiver next to cordless phones, computers, or any other electronic           devices.

• Do not set the receiver next to metal devices.

• Do not mount the outside sensor on metal.

• Do not set your outdoor sensor on the ground to test.

I want to record audio on my CCTV DVR system but my security cameras do not have a Microphone. How can I add a microphone? What are all the accessories I need to get it working and does my DVR system have to have Audio in?

With most of our Stand Alone DVR systems you can record audio, usually it will have more then one RCA audio input. If your camera doesn’t have a built in microphone, you can always purchase one from our store. Depending on the model of the DVR, you will get 1-16 channel of audio. Most of our 4 channel Standalone DVR system comes with 4 audio inputs. The majority of security cameras will not include a microphone because it is illegal to record audio without the person consent, please check your state law before buying a microphone. We do offer microphone here at Asianwolf.com, please click on the following link to purchase a microphone.

http://www.asianwolf.com/cctv-camera-microphone.html

 What kind of cameras do you have that has a built in Microphone?

The 812h is a security camera that has a built in microphone. This camera has 380 TVL and comes with 65 feet cable and a power supply. This camera is also weatherproof and can be mounted outside and withstand harsh weather conditions and temperatures. That doesn’t mean that it’s waterproof.

http://www.asianwolf.com/cctv-camera-812h.html

Most of our covert spy cameras and body worn cameras can record video and audio at the same time. Body Worn Hidden Cameras provide covert surveillance with a camera hidden inside an everyday wearable object like a hat or cigarette pack, hat, shirt, tie, perfect for someone who needs dependable surveillance cameras that are small enough to be worn on the body.

http://www.asianwolf.com/body-worn-cameras.html 

A hidden spy camera is a still or video camera used to film people without their knowledge. The camera is "hidden" because it is either not visible to the subject being filmed, or is disguised as another object. Hidden cameras have become popular for household surveillance, and can be built into common household objects such as smoke detectors, clock radios, motion detectors, ball caps, plants, and cell phones.

http://www.asianwolf.com/spy-cameras.html

I bought cameras from you before. Can I add a microphone to them?

You can add a microphone to any existing camera setup you currently have. All you would need to do is purchase a microphone from our store and install it where you want to record audio. Make sure you have a DVR system that accepts RCA audio inputs. It might be illegal to record audio without the person consent, please check your state law before buying a microphone. We do offer microphone here at Asianwolf.com, please click on the following link to purchase a microphone.

http://www.asianwolf.com/cctv-camera-microphone.html

Can I add more memory/ storage to my stand alone DVR system?

Yes, all of our Stand Alone DVR system can have the hard drive upgraded. All of our Stand Alone DVR systems use SATA connection, meaning it will use the latest and greatest hard drives. Most of our Stand Alone DVR can be upgraded to a 2 TB hard drive. The average recording length is about 6 gigs – 7 gigs per day for each channel, meaning if you record for about a week it is going to be about 45.5 gigs worth of video files. The bigger the hard drive, the longer the recording length/time. Please click on the following link to purchase a hard drive.

http://www.asianwolf.com/sd-card-harddrive.html

What’s the difference between a dvr card and standalone dvr?

DVR card are for those who wants an inexpensive DVR system. If you have an existing computer, all you would need to do is install a DVR card and hook up the cameras and you are all set.  DVR cards for those who prefer building there DVR’s and for those who want an easy to use easy to setup surveillance system. From motion detect recording, internet remote view, and user log in Permission to High Frame Rate and  Real time Data Transfer over the internet. PC Based DVR systems can record for months depending on your specific setup and amount of hard drive space. Please click on the following link to purchase a DVR card

http://www.asianwolf.com/dvr-cards.html

A standalone DVR is great for any home or business surveillance system that is setup by someone who isn’t too computer savvy.  A standalone DVR is all you could ever need in a surveillance system. All you will have to do is install a hard drive, plug in the cameras, and turn on the power. A standalone DVR can even be setup to be remotely viewed over the internet. A standalone DVR is one of the simplest ways to setup your own security system.  It is so simple, even someone with absolutely no technical experience would be able to set it up.  A standalone DVR can come with different amounts of channels.  The more channels there are the more cameras you can hook up to them.  At asianwolf.com there is a 4 channel standalone DVR, an 8 channel standalone DVR and a 16 channel standalone DVR. Please click on the following link to purchase a Stand Alone DVR system.

http://www.asianwolf.com/stand-alone-dvr.html

I want to purchase a DVR system for my home or business, what do you recommend? Build one myself with a DVR card or just buy a stand alone DVR.

This really depends on your level of expertise. If you’re a computer savvy person or know one, I would recommend getting a DVR card. A DVR card installs directly in to your computer and is a lot cheaper than a standalone DVR but its a little bit trickery to install. Setting up remote view is also a bit harder on a computer based DVR card. You need to meet all the minimum system requirements for your DVR card, if you don’t meet the minimum system requirements you would need to upgrade your computer. Please click on the following link to purchase a DVR card

http://www.asianwolf.com/dvr-cards.html

Stand Alone DVR are perfect for people who want a complete DVR system but with minimum set up time. It boots up a lot faster then a computer based DVR system, it was designed for just recording video, and you’re not going to download a virus or corrupt your computer over time from daily use. The great thing about having the CCTV Stand Alone DVR is that compared to the computer, the memory being used in the CCTV Stand Alone DVR system is specifically used for the recording that the CCTV Camera is detecting, that way if anything happens you are assured that you have the recording on the CCTV Stand Alone DVR. Another great thing about the CCTV Stand Alone DVR is that you can take the CCTV Stand Alone DVR with you anywhere you go and connect any camera to it. It is a very reliable system which allows you to extract the video of the CCTV Stand Alone DVR into a flash drive. The CCTV Stand Alone DVR has a USB Drive for easy extraction for videos and it allows you to connect to a TV monitor or a computer monitor. It also has access for you to view your cameras from the web, so you can remotely view everything from anywhere in the world. Please click on the following link to purchase a Stand Alone DVR system.

http://www.asianwolf.com/stand-alone-dvr.html

Nowadays everyone needs to be safe and secure when they are at home, their business, or even when you are on the go. For that you need a CCTV camera system to make sure that you see trouble before it is too late. Cameras are one of the important things that you need when you are looking for a security system in their location. Once you finish finding your CCTV cameras that have good quality and picture you also need a CCTV DVR system to go with. DVR Stands for Digital Video Recorder meaning that you don’t need a big VCR with all those cassettes for you to record to. The CCTV Stand Alone DVR have an easier method of recording and saving the recording, with a Hard Drive (there are many sizes of Hard Drives the bigger the size the more recording space you have) There are two options when you are looking for your CCTV DVR system. You have the CCTV DVR Stand alone system which only requires a TV monitor and the CCTV Stand Alone DVR or you have the CCTV DVR cards for your computer, which utilize the computer that you have so that you can view your cameras via computer There are a few differences between the two and these differences will help you determine which DVR system will be the best for you.o:p>

When it comes down to making sure that there is security around you, you need a good set of cameras and you also need a CCTV DVR System. The CCTV Stand Alone DVR is a good choice if you want to make the people in your liquor store, 99 cent store or place of business aware that they are being recorded and you are watching their every single move every step they take. CCTV Stand Alone DVR Systems are usually place next to your television so you can also disguise it in your home and make it seem as if you don’t have a CCTV Stand Alone DVR system.