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Car Alarms Frequently Asked Questions Page by Asianwolf Vehicle Security



Questions:
  Which is the very best alarm on your website?
  I can't make up my mind. Which is the better car alarm? The 8000RS Deluxe, 8000RS Plus, or the fm-2009 2.0?
  Is the range on the FM 2 way car alarms really what they claim to be?
  What is your best selling car alarm?
  How much would installation be for the LCD PAGER REMOTE STARTER CAR ALARMS?
  Will the remote starter work on manual transmission?
  I'm having trouble programming the 2-way LCD remote for the Asianwolf 5005.
  I'm having trouble figuring out how to plug in the antenna wire on the Asianwolf 5005.
  Are the LCD PAGER REMOTE START ALARMS easy to install by myself?
  My Shock Sensor does not work?
  My alarm keeps going off for no reason. What can be the problem?
  How do I connect and adjust the dual zone radar sensor?
  Why Am I experiencing very short range for my car alarm?
  I did not get a Valet switch. Is it missing from my order?
  How do I know which bypass module to get for my car?
  Can you recommend an alarm shop?
  What other accessories can I add to the car alarms you sell?
  Do you have warranty? What if a car alarm or accessory does not work after it is installed? Will you replace it?
  I want to pay by check or money order. What is your mailing address?
  I don't want to send my credit card information through the internet. Do you accept fax or phone orders?
  Do you accept Paypal?
  Do your car alarms or other products come in sealed boxes?
  How fast do you ship? And do you provide tracking numbers?
  Are all your car alarms brand new?
  Do you offer tech support?
  I want to pay with a credit card but I'm worried. How Secure is your site?
  Can I have my item shipped to another address other than my own?
  Why are your the prices of your car alarms so low compared to other websites?
  Why do I hear dogs barking in the background when I call?
 
 
Answers:
Which is the very best alarm on your website?
  The new ASIANWOLF 8000RS Vision Guard Plus is our newest and best alarm. It features a true color LCD screen that no other alarm pager has. It also includes an in-car camera that will snap a photo of anyone tampering with your car and then sending their image to the LCD screen in real true color. The LCD remote will page you and will display their image on the LCD screen. Later options will include an MP3 siren that will allow you to download music, sound effects, or even your own voice. As for the other alarms, it's a four way toss up between the Hornet 564T, the Airwolf 20099, the M-3600 alarm, and the FM 2009 V2.0.

All four alarms are of the highest quality and packed full of features. The remote for the M-3600, FM 2009 V2.0, and the Hornet can vibrate as well as beeps or musical tones to alert you. The Airwolf alarm only pages you by beeping or musical tones. It does not vibrate. All four alarms allow you to turn off the car alarm siren with the remote. That way if the alarm is activated, only the pager will beep. This is perfect if you don't want your neighbors disturbed or if you want a chance to surprise a thief by sneaking up behind him with a friendly baseball bat. All four alarms have anti code hopping features for more protection. The FM 2009 V2.0, Hornet 564T, and the Air Wolf 20099 alarms have 2 extra channels so that you can power optional accessories such as power windows, car neon lights, Door pops, etc. The M-3600 has 3 extra channels. Although all four alarms can be installed on manual transmission, the Airwolf alarm incorporates special safety features specifically designed for manual transmission. The M-3600 can do everything the three other alarms can do and also has more features such as anti car-jack etc. Overall, the M-3600 would be our top choice.

 
I can't make up my mind. Which is the better alarm? The 8000RS Deluxe, 8000RS Plus, or the fm-2009 2.0?
  Any of the 3 are good choices. The 800RS deluxe is similar to the FM-2009 2.0 only that it has a cool LCD screen. The FM 2009 v2.0 comes with 2 LCD remotes that features a built-in clock that can bet set to automatically start your car at any time of the day. The 8000RS Plus is the same as the deluxe model except in comes with a camera that is mounted inside the car. When an intruder attempts to break into your car, the camera will snap a picture of him and send his image to your LCD remote in True color.
 
Is the range on the FM 2 way alarms really what they claim to be?
  Range is always based on point to point line of sight. Like any type of transmitting device that range is most effective in ideal conditions such as an open area with no obstructions. Range is based on proper professional installation, placement of the antenna, and point to point line of sight transmission from Unit to Receiver.
Elements such as buildings, weather ,power lines, terrain, hills, mountains, will always have an effect on operating range. Asianwolf.com does not guarantee range as there are many factors that affect working range. Since this system works on an FM/FSK frequency, its range will still be much more than today's standard alarm systems.

 
What is your best selling car alarm?
  It would be the FM 2009 V2.0 since customers like the fact that it comes with 2 paging & vibrating LCD remotes. Its a very good system and should be installed y a professional alarm shop only.
 
How much would installation be for the LCD PAGER REMOTE STARTER CAR ALARMS?
  Average installation charges should be between $90 to $200 dollars. A very good investment since this is a high quality system.
 
Will the remote starter work on manual transmission?
  Yes, you can install the remote starter on manual transmission but you do so at your own risk. It is done by bypassing a switch at the clutch. No additional part is needed, and it only takes about 5 minutes for the installer to do. But please be careful if your car is left in gear and accidentally remote started, your vehicle can become a self propelled threat to life and property. ASIANWOLF.COM assumes no responsibility or liability if you decide to install this alarm on a manual transmission vehicle. Installing remote starters on manual transmission is dangerous and some installer will not do it for you. Others may require you to sign a "release of liability form". Please consult your local installer. If you have a manual transmission and really want to install a remote starter on it, we would recommend the Airwolf 20099 as it incorporates safety features to prevent your car from starting if left in gear. We also carry the FM 2009 V2.0 in manual transmission as well.
 
I'm having trouble programming the 2-way LCD remote for the Asianwolf 5005.
  The following are the steps to program the 5005 remote:
1) Turn the key to the 'on' position.
2) Within 5 seconds, press your valet switch 5 times (you will hear about 3 chirps).
3) Now press the valet switch 22 times.
4) Press the #2 button on the regular one way remote.
5) Then press the #1 button on the LCD pager remote.
6) Turn the ignition key off and test the remote.

 
I'm having trouble figuring out how to plug in the antenna wire on the Asianwolf 5005.
  There is a typo in the installation guide of the 5005. Just plug the antenna wire into the blue port on the alarm cpu, and your're done.
 
Are the LCD PAGER REMOTE START ALARMS easy to install by myself?
  It is a fact that 99% of our car alarms that are self installed by the customer is damaged or burnt due to "Lack Of Experience". If this was a basic car alarm my answer would be yes. However these units are more complex than your average car alarm and should be installed by a "PROFESSIONAL". Car Dealers, Auto mechanics, Electricians, Professors of Engineering, NASA Scientists are not considered professional alarm installers. A professional alarm installer is a person who has at least 5 years of installation experience in the following: Auto alarm, remote starters, window rollup module, keyless entry, starter disable, doorlock installation, etc. Have your system installed by an alarm shop. Do not sacrifice quality just to save a few dollars. It's a lot better to pay a professional to install your system right the first time then to have headaches in the future. Self installation or installation by a non certified alarm shop voids all warranties!
 
My Shock Sensor does not work?
  Our car alarms are equipped with an intelligent sensor so that the shock sensor will not work for 45 seconds after the car alarm has been armed. In easier terms, after arming the alarm, the shock sensor will not work for 45 seconds. Many customers and inexperienced installers do not know this and automatically assume that the shock sensor is defective.

The reason for the 45 second delay is so that the alarm system does not falsely alarm due to vibrations of the car settling down. Its also so that optional accessories such as window modules can roll up and fully closed before arming the sensor.

Other reasons for a non working shock sensor are as follows:

Shock sensor Sensitivity is turned way down.
Shock sensor is plugged into the wrong port on the alarm brain.
Shock sensor wire has become unplugged from the brain.
As always, the alarm should be installed by a professional alarm shop installer. If you are having problems with your shock sensor, please have it checked by a legitimate alarm shop. They are the professionals. Attempting to work on the alarm yourself will always result in a damaged alarm and will void all warranties.

 
My car alarm keeps going off for no reason. What can be the problem?
  When that happens, most people tend to place blame on the shock sensor or the car alarm.
If it happens right after installation, it’s because extra sensors where spliced together without placing diodes in between the connections. Having diodes between sensor connections will help prevent feedbacks from other sensors thus eliminating false alarms.
Otherwise, it’s always going to be the door pin switch of the car itself. Water or moisture has seeped into the door pin switch or the door pin switch is wet or corroded. This usually happens in wet or humid weather or after it has rain or a recent car wash. Rubber seals on your doors may have dried out or been damaged allowing water or moisture to seep in.
Check the door pin switches & rubber seals of each door and replace if necessary.
Replacing the alarm will make no difference. It is not an alarm problem, it is a car part problem.

 
How do I connect and adjust the dual zone radar sensor?
  Installing the radar sensor and adjusting the sensitivity involves basic understanding of how car alarms work and the purpose and function of both a car alarm system and radar proximity sensor. For this reason, a radar proximity sensor should be installed by an alarm shop professional. In some cases, the radar sensor is connected to input wires to the alarm. In most cases, the radar sensor wires are spliced into the shock sensor wires using diodes to isolate them to prevent feedback (feedback causes false alarms or prevent the radar sensor from working properly). The exterior wire of a dual zone radar sensor should be connected to the pre-warn input wires of the alarm. The interior wire should be connected to the instant trigger input wire. The dials are then turn counter-clockwise in the off position. The Exterior dial is then turned 1/4 clockwise. Then, stand about 15 feet from the vehicle. Arm the alarm, wait 1 full minute then slowly approach the car until the sensor activates. Then adjust as desired. After adjustments for the exterior is complete, follow the same steps for the interior sensor. After each adjustment, you must stand at least fifteen feet away, arm the alarm and wait 1 full minute before approaching the car. If you approach the car before 1 minute, the sensor will not work. The entire process may take up to 45 minutes to get the settings right. If you are having difficulties, then please have a professional alarm shop install and set up the radar sensor for you.
 
Why Am I experiencing very short range for my car alarm?
  The problem will most likely be the Antenna or Antenna wire. Just like a garden hose, If a person was to step on the hose, it will reduce the flow of water. Likewise, If the hose is poorly connected to the facet then the flow of water will be weak. Check to make sure the Antenna wire is not pinched or crimped. It may be pinched or crimped somewhere along the window pillar or under the dash. If the Antenna wire is cut or damaged, you'll need to buy a new one. Also check at the ends of the antenna wire. One end plugs into the Antenna and the other end plugs into the alarm brain. Look at the contacts. There may be factory glue that has covered the metal contacts preventing a good connection. Clean with a pencil eraser and plug it firmly back in.
 
I did not get a Valet switch. Is it missing from my order?
  The valet switch is located on the antenna and also serves a 2nd function as a call button. Please refer to the manual for call button features.
 
How do I know which bypass module to get for my car?
  Just click on the "Bypass Module Guide" link on the left of this screen. If you do not see your vehicle or are having trouble finding the correct bypass module just give us a call during business hours and our sales staff we be glad to assist you.
 
Can you recommend an alarm shop?
  To see our list of installers please click on the "INSTALLERS" link to your left.
The best advice I can give you is to have your unit installed by a professional alarm shop such as "BEST BUY", "CIRCUIT CITY", "AL&ED'S ELECTRONICS", or your local alarm shop. Just make sure that they are a reputable shop and that their technicians are certified. We are just beginning to compile a list of installer throughout the USA.
It's an idea that took a long time for us to finally realize. If you would like to recommend an installer, please let us know and we will contact them So that they can be on our list for future reference.
By having affiliates we can refer our customer and better warranty our products.
It's best to contact your local alarm/stereo shop or Best buy/Circuit city and ask if they will install this alarm for you. It's best to take the alarm to them in person and let them see it instead of asking by phone. If you ask by phone, many alarm shops will say "NO" as they are worried that what you have is either used or missing parts and they just don't want the headache. Take it to them, let them see that its a brand new item.
Let them know that we will warranty our car alarms as long as they install it.
If they burned the Unit by mistake we will still warranty it. You just pay shipping/handling charges of $24.99
By letting them know that we will honor any warranty as long as they install it, many alarm shops will be glad to install this system for you.

 
What other accessories can I add to the car alarms you sell?
  All of our accessories are completely compatible with every car alarm we sell. You can add window rollup modules to rollup your windows, glass sensor to detect breaking glass (1 glass sensor per car is enough), radar proximity sensors, led scanners, backup battery sirens, hoodlocks, etc. If you're unsure about what you need for complete protection, please give us a call at 1-800-282-1351 and we'd be glad to help you choose what's best for your system.
 
Do you have warranty? What if a car alarm or accessory does not work after it is installed? Will you replace it?
  There is a 1 year warranty as long as you have your car alarm or accessory installed within 30 days of purchase providing the item shows no sign of being dropped, physically damaged or tampered with. If the car alarm or accessory was installed after 30 days, all warranties are void. You must also provide proof that the car alarm or accessory was installed by a legitimate alarm shop. (An invoice or receipt with phone number will do.)
You only have to pay shipping charges of $24.99 for alarms. There are no additional charges for accessories. Turn around time is about 2-3 weeks. Self installation voids all warranties!

 
I want to pay by check or money order. What is your mailing address?
  Please send payment to:
Wolfcom Enterprises
5910 W Sunset Blvd.
Hollywood, CA 90028

If you are sending payment by a check, it may take longer to receive your item because we have to wait for your check to clear with the bank before we ship anything out.

*Please make sure when sending payment, DO NOT send it certified or we won't get it! There is always problems with USPS leaving the cards to pick up items at the post office. If you send your payment certified, and if no one is here to sign for it, it may take up to 3 weeks to receive your order. It's a hassle for us to go to the Post Office and stand in line to pick up a letter.

 
I don't want to send my credit card information through the internet. Do you accept fax or phone orders?
  Yes. You can call us at 1-800-282-1351 or 323-962-1061
Monday thru Friday 9:30am to 5:00pm PST.
We are in Los Angeles, CA so please make note of the time difference. You can also fax your orders to 323-962-1068
Just click on the offline order form on the left.

 
Do you accept Paypal?
  Yes please click on the Paypal link on the navigational bar on the left.
 
Do your car alarms or other products come in sealed boxes?
  Our car alarms/products are sealed but we open and inspect each box to insure that all parts are in place.
We incorporate a triple check system with our products. That means that we not only test your alarm/product and its components, but every part is counted & inspected by 3 separate employees to insure that your item is 100%complete and 100% perfectly working.
We do this in order to protect you the consumer and to protect ourselves as well from “Problem Customers?
In the past we have had many attempts by customers to switch a burned out alarm, product or remote with ours and then return it claiming it was defective.

 
How fast do you ship? And do you provide tracking numbers?
  We ship most in stock items by UPS ground, although you can get faster shipping upon request. We'll send you a tracking number as soon as your item is shipped.
Most customers receive their items within 4-5 business days after placing their order.

 
Are all your car alarms brand new?
  All of the car alarms that we sell are brand new and of the highest quality.
 
Do you offer tech support?
  We sell our products at near wholesale prices to you the Public. Because we pass our savings to you and have a very small profit margin, we do not provide tech support. Tech support is provided only to legitimate alarm shops with a retail location and installation bay. We do however, provide limited tech support via email. The are some accessories or products such as window modules, doorlocks, bypass modules, etc. that we are unable to provide techsupport. Tech support is impossible for such items as it requires us to be physically present to visually inspect your wiring. For this reason, please have your system installed by a professional alarm shop.
For tech support on car alarms & accessories by e-mail, please click here

For spy cameras & gadgets, please click here

 
I want to pay with a credit card but I'm worried. How Secure is your site?
  Everyone has some concern about security on the internet, and if we weren't absolutely positive that your order can be handled safely, we wouldn't be providing this service. We use SSL to encrypt our web pages. SSL is the leading standard for encrypting and transmitting sensitive data over the web. When you see 'https' rather than 'http' in your browsers address window, you are exchanging encrypted data with our server. This will prevent outsiders from obtaining any credit card information or personal data as it is sent to our servers.

Any information you type in is encrypted (if you are using Netscape or Internet Explorer look for the solid key (Netscape) or padlock (Internet Explorer) at the bottom of your browser. This lets you know that you are operating in a secure environment).

This means you can safely enter your credit card number without fear of having it intercepted by anyone.

In addition, credit card numbers are stored only on our internal database which is not connected to the internet and therefore completely secure. You can also call us at 323-962-1061 and we'll be glad to take your order over the phone.

 
Can I have my item shipped to another address other than my own?
  Due to the high risk of credit card fraud, we only ship to the billing address of that credit card. That means that whereever the bills to your credit card goes to, that's where we can ship to. Or if you call us by phone, we can arrange to have your package shipped to the nearest UPS center anywhere in the USA then when the package arrives, UPS will call you to come pick it up. Then all you have to do is show two forms of ID at the security counter, and UPS will release your package to you.
 
Why are your the prices of your car alarms so low compared to other websites?
  The reason why we are able to sell our alarms at such a low cost is because:
1) We are distributors and importers of some of the items on our site. We sell to alarm shops, and other resellers.
2) We order products in bulk in order to receive a huge discount from the manufacturer.
3) Our profit margin is extremely low. We believe in building our business through volume instead of high prices.

 
Why do I hear dogs barking in the background when I call?
  Every day is Pet Day here in our company. Employees are encouraged to bring their pets to the office. We try our best to provide an "at home" environment here. Bringing pets to work helps to lessen the stress of everday work.