FAQ's

Welcome to our Frequently Asked Questions Page.

Why are products so cheap on AsianWolf.com?

We cater to those who are looking for value.  To provide the best value to our customers, we have limited some services that add cost to products.  Such as our 45 day warranty and our technical support.

Our 45 day replacement warranty includes 45 days of limited technical support (excludes remote viewing on standalone DVRs).  If you wish to get extended warranty and/or extended technical support, there are extended year warranties available for purchase. 

Why is it impossible for remote view technical support?

Remote viewing involves your router and internet service.  The DVR itself is remote view capable.  If you DVR is working, then you can set up remote view.  Because your router and internet service was not purchased through us, we cannot help with remote viewing.  We do suggest you contact a computer networking expert or installer to help you with remote view, as they are the correct person to contact for remote viewing support.

Answers to most of your Questions can be found here.

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