Terms
Terms & Conditions of www.Asianwolf.com
and The Purchase of Products from the Asianwolf Store
Asianwolf.com (Wolfcom
Enterprises) will appear on your credit card, bank statement, or phone bill for
all charges made. If multiple venues are joined utilizing any payment method,
your statement will list each
individual
purchase comprising
the transaction.
Asianwolf.com (Wolfcom Enterprises) may include other information on your
statement based on credit card association, telephone regulation, NACHA and any
other mandated rules and regulations.
Before your transaction can be completed,
you must read and agree to these terms and conditions.
By purchasing
products or services
from this website, you are agreeing to these terms and conditions, and are
agreeing to be legally bound by them. This agreement is subject to change by
Asianwolf.com (Wolfcom Enterprises) at any time. Changes are effective when
posted on this site without notice upon each subscriber.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY.
THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS
LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.
This web
site located at URL http://www.asianwolf.com
("this Site") is managed
by Asianwolf.com (Wolfcom Enterprises). The following terms and conditions
govern your use of this Site and the purchase of products by you through this
Site. By using this Site, placing an order with us, ordering by phone, or
submitting a purchase order to us, you are indicating your acceptance of the
following terms and conditions (the "Terms and Conditions").
The Terms and Conditions shall supplement any subsequent terms or conditions
included
with any purchase order, whether or not such terms or conditions are signed by
us.
We reserve the right to make changes
to this Site and these Terms and Conditions at any time, so please check back
periodically.
Compliance
with Return Policies
You agree to comply with and be bound by the
return policies in connection with returns of products purchased through this
Site. Our current return policy (located in the Return Policy section of this
Site and on this page) is incorporated herein by reference and made part of
these Terms and Conditions.
RETURNS, REPLACEMENT, CANCELLATION & WARRANTY INFORMATION
By purchasing our products, you agree to our policy
IF YOU DO NOT AGREE TO OUR POLICY, PLEASE PURCHASE ELSEWHERE.
Returning Shipments FOR WARRANTY:
Important! Please read: No
returns or exchanges FOR WARRANTY will be accepted without an RMA NUMBER and
original sales receipt. Any merchandise returned without an RMA NUMBER will be
refused and sent back to you at your expense. TO REQUEST AN RMA, call
323-962-1061 and select option (4) Monday thru friday 11am to 4 pm pst. We are
in California so please make note of the time zone when calling. please have
your sales receipt number when calling. ALL PACKAGES SENT TO US
MUST BE SENT BY UPS ONLY.
ALL SALES ARE FINAL.
NO EXCEPTIONS. There are no refunds or exchanges. Products may be returned
ONLY for repair or replacement, within 45 days FROM WHEN YOUR RECEIVE THEM.
If your
item came with a manufacturer Warranty/Warranty Card, please pursue that avenue.
Defective items include
items that are broken or not working
to manufacturer's specifications. Incompatibilities are not classified as
defective. Product is guaranteed to manufacturer's specifications only.
Defective items include
items that are broken or not working
to manufacturer's specifications. Incompatibilities are not classified as
defective.
Battery
covers ARE COUNTED AND CHECKED FOR A PERFECT FIT PRIOR TO SHIPMENT. THERE IS NO
SUCH THING AS A MISSING BATTERY COVER. BATTERY COVERS MUST BE PLACED CAREFULLY
BY ALIGNING THE GROVES
TO ENSURE A PERFECT FIT. DAMAGE TO BATTERY COVERS ARE CAUSED BY IMPROPER
ALIGNMENT OF THE GROOVES. IF A
BATTERY
COVER DOES NOT FIT PROPERLY, WE WILL FIT IT FOR YOU AT YOUR COST.
Please
verify quantity/condition OF YOUR ITEM and report any problems WITH IT, SUCH AS
PHYSICAL DAMAGE OR AN INCORRECT ITEM, within 24 hours of delivery. IT IS THE
CUSTOMER'S RESPONSIBILITY TO CHECK THE ITEM IMMEDIATELY AND REPORT A PROBLEM TO
US. IF YOU ARE MISSING AN ITEM, WE WILL REVIEW OUR VIDEO FOOTAGE OF YOUR ITEM
BEING PACKAGED TO DETERMINE IF ANY ITEMS WERE MISSING DURING THE PACKING STAGE.
nO CLAIMS WILL BE ACCEPTED MORE THAN 24 HOURS AFTER YOU RECEIVE THE ITEM.
Shipping
charges are non-refundable. SHIPPING AND HANDLING IS NON-REFUNDABLE IN ALL
CIRCUMSTANCES.
Customer
pays shipping BOTH WAYS when shipping to AND FROM WOLFCOM ENTERPRISES (HEREAFTER
Asianwolf.com)
for RMAs and repairs, INCLUDING REPAIRS for defective items. REPLACEMENT
products WILL ONLY BE SHIPPED AFTER THE RETURN PRODUCT IS RECEIVED FROM the customer
OR AFTER an INSURANCE, with ups, usps, etc., CLAIM IS filed and completed.
Returns for replacement must be 100% complete
with original packaging, manuals, registration card, software, cables, wiring
and accessories.
Wolfcom
enterprise's (asianwolf.com) Liability extends only to the amount of the
invoice
ups & USPS shipping
We ship
VIA UPS or usps at our discretion. FOR THE MAJORITY OF ALL OF OUR PACKAGES, we
ship ups ground. WE usually SEND VIA USPS IF the shipping address is a P.O. Box
or apo/afo. If you would like a faster shipping
method, you will have to pay for the difference between the shipping
methods. We are not responsible for lost, DAMAGED or stolen packages.
once
your order is shipped and has left our facility, it is up to the carrier to
deliver your package to you on time. this applies to all shipping options and
carriers. if you are having an issue with a shipment, it must be taken up with
the carrier of your package.
.
Electronics, Car alarms & alarm accessories, Remotes,
Mobile
electronics, Stereos, Car TV's.
These
items are non-refundable. There are no refunds or exchanges on these items. car
alarms AND ACCESSORIES have a 12 month warranty as long as it is installed by a
LEGITIMATE alarm shop by a certified technician. A $24.99 FEE WILL BE CHARGED
FOR ALL WARRANTIES. Alarms AND ACCESSORIES must be
installed
within
30 days of receipt for the product to be under warranty.
installation of an alarm OR
Accessory more than 30 days after receipt voids the warranty.
Friends,
electricians, mechanics,
installers
working
out of their cars, NASA Engineers,
DENTISTS, BRAIN SURGEONS, ETC. are not considered certified technicians.
Self-installation or installation by anyone other than a certified technician at
an legitimate alarm shop voids all warranties. Self installation will almost
always result in problems/damage. Its better to spend a few dollars more to have
it done right the first time. no tech support is provided for
self-installations. If you plan to install this alarm yourself, a
SELF-Installation WARRANTY may be purchased for $44.99 at the time the order is
placed.
Products may ONLY be
returned for repair or replacement within
12 Months. Asianwolf.com
will repair or replace at our discretion. We do not install any of our
products. Installation is a paid service not included in our product pricing.
The Warranty
does not cover car alarms, car audio and car electronic items damaged by
alterations or installation. It does not cover products mishandled, misused,
neglected, abused, water damaged or with removed/altered serial numbers. PROOF
OF PURCHASE WILL BE REQUIRED FOR WARRANTY SERVICE OF Our PRODUCTS as well as THE
ORIGINAL INSTALLATION RECEIPT from the installing professional alarm
shop.
This warranty
does not cover the expense of removal or reinstallation of the main unit or any
damage to the vehicle including the vehicle's electrical system. asianwolf.COM
warranties the alarm product only and THE warranty IS limited to the repair or
replacement of the product.
our car
alarms are compatible with every vehicle on the road today. Car alarms, alarm
accessories, Mobile electronics, Stereos, Car TV's, must be
installed
by an Alarm/Stereo shop and must
include an installation
invoice with name and phone number of the Alarm/Stereo shop.
aLARM REMOTES
Due to
the nature and daily handling of alarm remotes, THERE IS NO WARRANTY.. REMOTE
CONTROLS ARE NOT COVERED DUE TO EVERYDAY WEAR AND TEAR (SUCH AS BEING
THROWN AROUND AND OR DROPPED).
AUTO SECURITY TRANSMITTING RANGE
RANGE IS
ALWAYS BASED ON POINT-TO-POINT LINE OF SIGHT FROM CAR TO REMOTE. LIKE ANY TYPE
OF TRANSMITTING DEVICE THAT RANGE IS MOST EFFECTIVE IN IDEAL CONDITIONS SUCH AS
AN OPEN AREA WITH NO OBSTRUCTIONS. RANGE IS BASED ON PROPER PROFESSIONAL
INSTALLATION, PLACEMENT OF THE ANTENNA, AND POINT-TO-POINT LINE OF SIGHT
TRANSMISSION FROM UNIT TO RECEIVER.
ELEMENTS
SUCH AS BUILDINGS, WEATHER, POWER LINES, TERRAIN, HILLS, MOUNTAINS AND SO ON
WILL ALWAYS HAVE AN EFFECT ON OPERATING RANGE. ASIANWOLF.COM DOES NOT GUARANTEE
RANGE AS THERE ARE MANY FACTORS THAT AFFECT WORKING RANGE. SINCE THIS SYSTEM
WORKS ON AN FM/FSK FREQUENCY, ITS RANGE WILL STILL BE MUCH MORE THAN TODAY'S
STANDARD ALARM SYSTEMS.
ADDITIONAL WARRANTIES
WE OFFER
AN OPTIONAL LIFETIME WARRANTY ON OUR ALARMS WHICH CAN BE PURCHASED ONLY AT THE
TIME OF THE ORIGINAL SALE FOR ADDITIONAL $20. THIS WARRANTY COVERS THE ENTIRE
ALARM SYSTEM EXCEPT THE REMOTE CONTROLS. . THE LIFETIME WARRANTY COVERS THE
BRAIN OF THE ALARM, WIRING HARNESSES, THE ANTENNA, AND THE SIREN ONLY. THIS
WARRANTY IS FOR DEFECTIVE ITEMS ONLY. PHYSICAL DAMAGE, TAMPERING, ABUSE, ETC.
VOIDS THE WARRANTY. ADDITIONAL ALARM ACCESSORIES (RADAR PROXIMITY MOTION
SENSORS, TILT SENSORS, DOOR LOCK RELAY MODULES, WINDOW MODULES, ETC.) ARE NOT
COVERED BY THE LIFETIME WARRANTY.
WE OFFER
AN OPTIONAL SELF-INSTALLATION WARRANTY WHICH CAN BE PURCHASED ONLY AT THE TIME
OF THE ORIGINAL SALE
FOR AN ADDITIONAL $45. THIS WARRANTY COVERS ANY ERRORS, MISTAKES OR BURN-OUTS
THAT MAY OCCUR TO THE ALARM DURING DURING INSTALLATION. THIS
WARRANTY IN NO WAY
COVERS DAMAGE TO THE VEHICLE OR OTHER PROPERTY. THIS WARRANTY DOES NOT INCLUDE
ANY EXPENSES INCURRED TO HAVE THE ALARM INSTALLED/REMOVED BY AN ALARM SHOP,
DEALERSHIP, ETC.
IF YOU
CHOOSE TO PURCHASE BOTH LIFETIME AND SELF-INSTALL WARRANTIES, THEY CAN BE
PURCHASED AS A COMBO PACKAGE FOR $59.99 AT THE TIME OF THE ORIGINAL SALE.
GADGETS, SPY CAMERAS, Spy Sweepers, Bug finders, tracking devices, gps devices,
SECURITY CAMERAS, NANNY CAMERAS, RECORDERS, VOICE CHANGERS, DVR SYSTEMS,
SURVEILLANCE SYSTEMS, DVR CARDS, dvr computer systems, ETC.
All OF THE ABOVE products are special ordered by the person ordering and are NOT
subject to cancellation. Due to the nature of our product line, Some items may
be used once and no longer needed. For example, A customer might purchase
a spy camera to use only one time to spy on someone. Once he has used the
product to do so, he no longer has any need for it and will try to return
it for a refund. This is the same as when a person buys a dress to wear for a
special event such as a wedding , prom, or party, and then tries to return it
once they are done using it.
This warranty
does not cover the expense of removal or reinstallation of our products or any
damage or injury to property or persons resulting from the removal or
reinstallation of our products
There is
a 45 days replacement warranty on our spy cameras and dvr computer systems. If
the camera, camera receiver, or dvr system fails to function properly DURING THE
FIRST 45 DAYS, we will replace it providing
the units
were not dropped, abused, opened, tampered with OR
incorrect adapters used.
software is not covered under the warranty. ONLY HARDWARE IS UNDER WARRANTY.
misuse of the product or not following
the included
instructions
voids THE warranty. asianwolf technicians, based on the
inspection of the returned
product, WILL DETERMINE whether your warranty CLAIM is valid.
Asianwolf offerS an extended one year warranty ON DVR SYSTEMS for an additional
charge of $299.99. you will need to purchase this additional
warranty at the time of ordering
or within seven days of receiving the product. you can add this feature by
calling 323-962-1061. Shipping Charges to and from Asianwolf.com are not
refundable. Any return must be authorized.
***CAMERA MICROPHONES ARE DELICATE AND MUST BE HANDLED WITH CARE. EACH CAMERA IS
CHECKED BEFORE SHIPMENT TO INSURE THAT THE MICROPHONE IS INTACT AND FUNCTIONING.
CAMERA MICROPHONES WILL BECOME DAMAGED OR BREAK OFF IF HANDLED ROUGHLY OR PULLED
ON. DAMAGE TO THE CAMERA MICROPHONE IS NOT COVERED UNDER WARRANTY DUE TO IT'S
FRAGILITY. NO WARRANTY CLAIMS FOR
THE CAMERA MICROPHONE WILL BE ACCEPTED. NO EXCEPTIONS.
DVR
CARDS: ALL SALES ARE FINAL! THERE ARE NO REFUNDS ON DVR CARDS. ALL DVR CARDS ARE
INSPECTED BEFORE SHIPMENT. ASIANWOLF STANDS BEHIND OUR PRODUCTS AND ALL DVR
CARDS ARE UNDER WARRANTY FOR 45 DAYS FROM RECEIPT. COMPUTER INCOMPATIBILITIES,
CORRUPT FILES, UNHEALTHY COMPUTERS AND COMPUTERS THAT DO NOT MEET THE MINIMUM
SYSTEM REQUIREMENTS ARE NOT THE RESPONSIBILITY OF ASIANWOLF. IF THERE IS A
PROBLEM GETTING THE CARD TO WORK AND YOU THINK IT IS DEFECTIVE, WE WILL REPLACE
IT FOR YOU. YOU PAY SHIPPING TO US AND WE WILL PAY FOR SHIPPING BACK TO YOU. IF
AFTER A SECOND CARD STILL DOES NOT WORK, THEN ITS IS OBVIOUSLY NOT THE CARD BUT
YOUR PC THAT IS THE PROBLEM AND A SECOND RMA FOR ANOTHER REPLACEMENT WILL BE
DENIED. WE SHOULD ALSO NOTE THAT THERE ARE INSTANCES WHEN A PERSONS INCOMPETENCE
WILL BE THE REASON A DVR CARD WILL NOT WORK. EITHER THE PERSON DOES NOT KNOW HOW
TO READ, FOLLOW DIRECTIONS, USE A COMPUTER, OR POSSESS BASIC COMMON SENSE. WE
ARE NOT RESPONSIBLE FOR THAT. DUE TO THE VERY LOW COST OF OUR PRODUCTS, THERE IS
NO TECHNICAL SUPPORT. PLEASE UNDERSTAND THAT IF WE WERE TO OFFER TECH SUPPORT,
THE PRICE FOR OUR PRODUCTS WILL BE TRIPLED TO COVER COSTS AND TO STILL MAKE A
SMALL PROFIT. YOU PURCHASE FROM US BECAUSE OF OUR LOW PRICE AND WITH THE
UNDERSTANDING THAT NO TECHNICAL SUPPORT IS PROMISED.
Bluetooth sunglasses are FRAGILE and should be treated with delicate care.
asianwolf.com is not responsible for damage due to physical abuse. PHYSICAL
DAMAGE such as broken
frames or cracked
lenses on a pair of bluetooth sunglasses is not covered.
PROMOTIONS/SALES/EVENTS
PROMOTIONAL EVENTS, SALES AND/OR E-MAIL PROMOTION PRICING IS AVAILABLE FOR
PURCHASES MADE WITHIN THE TIME FRAME LISTED. DO NOT ASK FOR A REFUND OF THE
DIFFERENCE OR ASK TO ACQUIRE A REFUND SO THAT YOU MAY REPURCHASE AN ITEM AT THE
DISCOUNTED COST. REMEMBER: ALL SALES ARE FINAL! WE RESERVE THE RIGHT TO CHANGE
THE PRICING BACK TO REGULAR RETAIL AT ANY GIVEN TIME BASED ON AVAILABLE
QUANTITIES, REGARDLESS OF THE PRICE LISTED ON OUR WEBSITE.
RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBERS POLICY)
ALL RETURNS MUST HAVE A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER. PACKAGES RETURNED WITHOUT AN RMA NUMBER
WILL NOT BE ACCEPTED. NO EXCEPTIONS.
RMA NUMBERS ARE GIVEN BY TECHNICAL SUPPORT VIA EMAIL. SALES REPRESENTATIVES DO
NOT HAVE AUTHORIZATION TO GIVE RMA NUMBERS. TO REQUEST AN RMA, SEND AN EMAIL TO
TECHSUPPORT@ASIANWOLF.COM. WHEN
SENDING AN RMA REQUEST, PLEASE TITLE THE SUBJECT OF YOUR EMAIL "RMA REQUEST".
YOU MAY BE ASKED TO SEND ADDITIONAL DOCUMENTATION REGARDING YOUR RMA REQUEST. WE
RESERVE THE RIGHT TO REJECT ANY RMA REQUEST. WE WILL ONLY GIVE RMA NUMBERS FOR
DEFECTIVE ITEMS OR ITEMS NOT WORKING TO MANUFACTURERS SPECIFICATIONS.
RMA NUMBERS ARE ONLY VALID FOR 10 CALENDAR DAYS FROM THE DATE OF ISSUANCE. IF
YOUR PACKAGE IS RECEIVED AFTER THE 10 DAY TIME PERIOD, YOUR PACKAGE WILL BE
REJECTED AND SENT BACK AT YOUR EXPENSE. AFTER THE 10 DAY TIME PERIOD, A SECOND
RMA NUMBER WILL NOT BE ISSUED.
WHEN YOU ARE ISSUED AN RMA NUMBER, YOUR PACKAGE HAS TO BE SENT BACK TO US WITH
THE FOLLOWING CONDITIONS:
1)
ITEM MUST BE PACKAGED AND BACK IN ORIGINAL OR EQUIVALENT PACKAGING, WRAPPING
MATERIALS, ETC.
2)
A COPY OF THE ORIGINAL INVOICE MUST BE INCLUDED WITH YOUR PACKAGE AND THE RMA
NUMBER WRITTEN ON THE ACTUAL INVOICE.
3)
car alarms: YOU MUST INCLUDE the original INSTALLATION RECEIPT, BUSINESS
CARD AND COMPANY LETTER HEAD of THE professional ALARM SHOP THAT installed your
unit.
4)
car alarms: PLEASE INCLUDE A CHECK OR MONEY ORDER for $24.99
5)
DVR SYSTEMS: PLEASE INCLUDE A CHECK OR MONEY ORDER for $49.99.
5)
THE RMA number must be written clearly IN BIG, BLACK, BOLD LETTERING ON THE
OUTSIDE OF THE box. PACKAGES RETURNED WITHOUT AN RMA NUMBER WILL NOT BE
ACCEPTED.
6)
SEND YOUR RMA BY MEANS OF THE UNITED PARCEL SERVICE (UPS) ONLY.
7)
YOU MUST PROVIDE US WITH A TRACKING NUMBER VIA EMAIL after shipment.
ASIANWOLF.COM IS NOT LIABLE FOR ANY INCIDENTS INCURRED DURING SHIPMENT INCLUDING
BUT NOT LIMITED TO: DAMage TO THE ITEM, LOSS OF THE ITEM, THEFT etc., DURING
TRANSIT. WE RECOMMEND YOU PURCHASE SHIPPING INSURANCE FOR YOUR PACKAGE. WHEN WE
RECEIVE YOUR ITEM, WOLFCOM ENTERPRISES (ASIANWOLF.COM) RESERVES THE RIGHT NOT TO
REPAIR ANY PRODUCT(S) UNTIL APPROPRIATE COMPONENTS ARE AVAILABLE OR, IF UPON
INSPECTION OF THE ITEM, THE PRODUCT IS DEEMED TO BE TAMPERED with, abused, etc.
TRANSMITTERS
OPERATING RANGE OF OUR TRANSMITTERS ARE BASED ON POINT-TO-POINT LINES OF SIGHT
WITH NO INTERFERENCE BECAUSE OUR TRANSMITTERS WORK ON 2.4 GHZ. THEY MAY RECEIVE
INTERFERENCE FROM CORDLESS PHONES, WIRELESS INTERNET, POWER LINES, OTHER
WIRELESS CAMERAS, ENVIRONMENTAL CONDITIONS, ETC. WHEN USED INDOORS, MULTIPLE
WALLS, THICKNESS OF WALLS OR TYPES OF WALLS WILL BE A FACTOR IN TRANSMISSION
RANGE. BECAUSE THE WORLD WE LIVE IN TODAY IS POLLUTED WITH A LARGE ARRAY OF
FREQUENCIES, OR INTERFERENCE, ASIANWOLF.COM DOES NOT GUARANTEE OPERATING RANGE
AS RESULTS MAY VARY FROM PLACE TO PLACE. POOR RANGE DOES NOT CONSTITUTE A
DEFECTIVE PRODUCT, NOR IS IT GROUNDS FOR A RETURN; HOWEVER, WE DO STAND BEHIND
OUR PRODUCT AND ARE WILLING TO EXCHANGE THE PRODUCT FOR A WORKING ONE IF A
DEFECTION OF THE PRODUCT IS SUSPECTED.
IMAGE / CAMERA QUALITY
BECAUSE
EVERYONE HAS THEIR OWN PERCEPTION OF IMAGE QUALITY (FOR EXAMPLE, ONE CUSTOMER
COULD FIND A VIDEO IMAGE TO BE POOR WHILE ANOTHER CUSTOMER MAY FIND IT TO BE
EXCEPTIONAL) , DISSATISFACTION BY THE QUALITY OF THE VIDEO IMAGE FROM OUR
CAMERAS IS NOT GROUNDS FOR A REFUND. BEFORE COMMITTING TO A PURCHASE, PLEASE
EDUCATE YOURSELF OF THE SPECIFICATIONS OF OUR CAMERAS. CAMERAS AT 380 LINES WILL
BE CONSIDERED GOOD ENOUGH TO SEE A VIDEO IMAGE IN LIGHTED CONDITIONS, WHEREAS
PICTURE QUALITY OF CAMERAS AT 420 LINES AND UP ARE THE STANDARD-USED IN MOST IN
THE CCTV INDUSTRY.
TECHSUPPORT
Technical Service and
Support
All requests for technical
service and support for products purchased should be made directly to the
manufacturer in
accordance with their terms and conditions.
DUE TO
THE VERY LOW COST OF OUR PRODUCTS, THERE IS NO TECHNICAL SUPPORT. PLEASE
UNDERSTAND THAT IF WE WERE TO OFFER TECH SUPPORT, THE PRICE FOR OUR PRODUCTS
WILL BE TRIPLED TO COVER COSTS AND TO STILL MAKE A SMALL PROFIT. YOU PURCHASE
FROM US BECAUSE OF OUR LOW PRICE AND WITH THE UNDERSTANDING THAT NO TECHNICAL
SUPPORT IS PROMISED.
SHIPPING
If it becomes necessary to send the product or any defective part to
ASIANWOLF.COM, the product must be shipped in its original carton or equivalent
carton, fully insured, with shipping charges prepaid via UPS. ASIANWOLF.COM will
not assume any responsibility for any loss or damage Incurred in shipping.
Shipping charges are non-refundable.
SHIPPING AND HANDLING IS
NON-REFUNDABLE IN ALL CIRCUMSTANCES.
Customer pays shipping BOTH WAYS when shipping to AND FROM WOLFCOM ENTERPRISES
(HEREAFTER Asianwolf.com) for RMAs and repairs, INCLUDING REPAIRS for defective
items. REPLACEMENT products WILL ONLY BE SHIPPED AFTER THE RETURN PRODUCT IS
RECEIVED FROM the customer OR AFTER an INSURANCE, with ups, usps, etc., CLAIM IS
filed and completed. Returns for replacement must be 100% complete with original
packaging, manuals, registration card, software, cables, wiring and accessories.
Wolfcom
enterprise's
(asianwolf.com) Liability extends only to the amount of the invoice
LOST, stolen, or DAMAGED SHIPMENTS
Lost or stolen domestic shipments must be reported within 14 days from the day
your package was shipped.
lost or stolen international orders must be reported within 30 days from the day
that your package was shipped . For faster processing of lost or stolen
shipments, the customer has the option to do a cross-shipment on the lost,
stolen, or damaged order. If your item was damaged due to shipping please
contact UPS at 1-800-pick-ups.
CANCELLATION OF ORDER
Orders placed cannot be cancelled once it has been Shipped. cancellation of any
order that has not yet been shipped is subjected to a 15% cancellation fee.
PAINTBALL disclaimer:
Warning:
By purchasing paintball products, I represent that I am at least 18 years old
and satisfy my jurisdiction's legal requirements to purchase this product. CA
Residents: I understand that this product may be mistaken for a firearm by law
enforcement officers or others, and that altering its color or brandishing the
product in public may be considered a crime.
Asianwolf.com is not in any way liable for injury, damage or death resulting
from the misuse of this product. For paintball safety tips, please visit
www.paintball.about.com/od/safetyinfo/
Disclaimer and Limitation of Liability as to this Site
While we
endeavor to provide the most accurate, up-to-date
information
available, the directories and
information on this Site may
be out of date or include omissions, inaccuracies or other errors. This Site and
the materials therein are provided "AS IS." We make no representations or
warranties, either express or implied, of any kind with respect to this Site,
its operations, contents,
information
or materials. WE
EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT
TO THIS SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
You
agree that we, our directors, officers, employees or other representatives shall
not be liable for damages arising from the operation, content, or use of this
Site or our products. You agree that this limitation of liability is
comprehensive and applies to all damages of any kind, including without
limitation direct, indirect, compensatory, special, incidental, punitive and
consequential damages, damages for loss of profits, revenue, data and use,
incurred by you or any third party, whether in an action in contract or tort,
arising from your access to, and use of, our products, this Site or any other
hyper-linked Web site, even if we are expressly advised of the possibility of
such damages.
Typographical
Errors
In the event a product is
listed at an incorrect
price or with incorrect
information
due to typographical error or error
in pricing or product
information received from our suppliers, we shall have the right to refuse or
cancel any orders placed for products listed at the incorrect price. We shall
have the right to refuse or cancel any such orders whether or not the order has
been confirmed and your credit card has been charged.
If your credit card has already been charged
for the purchase and your order is canceled, we shall immediately issue a credit
to your credit card account in the amount of the charge.
Privacy
Policy
We consider the privacy of
our users to be paramount, and we have developed a privacy policy to protect and
inform our users ("Privacy Policy").
Our current Privacy Policy is
incorporated
herein by reference
and made part of these Terms and Conditions.
Feedback
We welcome all comments,
feedback, information, or materials, which you submit to us through or
in
conjunction with this Site ("Feedback").
Please note that your Feedback shall be considered non-confidential and become
our property. By submitting your Feedback to us, you agree to a no charge
assignment to us of all right, title and interest in copyrights and other
intellectual property rights on a worldwide basis to your Feedback.
We shall be free
to use your Feedback on an unrestricted basis.
Links
This Site may contain
links to other Web sites on the Internet that are owned and operated by third
parties. You acknowledge that we do not endorse and are not responsible for the
operation of or content located on or through any such Web site.
Third Party
Content
Certain content from third
party vendors or websites such as youtube.com,
alarm forums, blogs, etc. may be made available as part of this Site.
This content is believed to be reliable, but we do not endorse or guarantee the
accuracy or completeness of this content.
Order
Acceptance
Terms of payment shall be
determined in our discretion and as otherwise agreed to by us.
Payment shall be made by a credit card or some other pre-arranged method of
payment acceptable to the Online Store. Your receipt of an electronic or other
form of order confirmation does not signify our acceptance of your order, nor
does it constitute confirmation of the order or our offer to sell. We reserve
the right, without prior notification, to accept or decline
your order or limit the order quantity for any reason.
Where payment is made by credit card, such payment is subject to the approval of
the financial institution issuing the credit card and we shall not be liable in
any way if such financial institution refuses to accept or honor the credit card
for any reason.
We may require, at our option, that any order placed over certain
dollar amounts receive our pre-approval.
We also may require additional
verification or
information before accepting any order.
Prices,
Shipping and Handling Charges
Not all prices include
charges for shipping and handling or taxes. Separate charges for shipping and
handling will be shown on the invoice.
Sales and
Other Taxes
We are obligated to withhold sales tax for
delivery within certain
states and all such taxes shall be automatically charged and withheld. Unless
Customer provides us with a valid and correct tax exemption certificate
applicable to the product ship-to location prior to our acceptance of the order,
the customer is responsible for sales and all other taxes associated with the
order not collected by us.
Product
Availability
Although availability may
be indicated on the Site, we cannot guarantee product availability and products,
nonetheless, may not be available for immediate delivery.
We reserve the right, without liability or prior notice, to revise, discontinue,
or cease to make available any or all products or to cancel any order.
If there is any revision, discontinuance, or cessation, we may, in our
discretion, ship products which have substantially similar functionality and
specifications to the products ordered or cancel your order.
Compliance
With Laws
You agree to comply with
all applicable laws, statutes, ordinances
and regulations regarding
your use of this Site and your purchase of products or services through this
Site. We may, in our sole discretion, report actual or perceived violations to
law enforcement or appropriate authorities. If we become aware, through a
complaint or otherwise, of any potential or suspected violation of these Terms
and Conditions or the Privacy Policy, we may (but are not obligated to) conduct
an investigation to determine the nature and extent of the suspected violation
and the appropriate enforcement action, during which investigation we may
suspend services to any customer
being
investigated and/or
remove any material from our servers. You agree to cooperate fully with any such
investigation. You acknowledge that violations of the Terms and Conditions or
the Privacy Policy could be subject to criminal or civil penalties.
Termination
of Usage
We may terminate or
suspend your access to or use of all or part of this Site, without notice, for
any conduct that we believe is disruptive to this Site or is
in
violation of any applicable law or these Terms and Conditions.
Disclaimer
and Limitation of Liability as to Products Sold
Any product offered by us
is warranted only to the extent set forth in the "Warranty Information" section
of the "Return Warranty Policy" portion of this Site and this page and is
distributed by us on an "AS-IS" basis without any additional warranty by us.
EXCEPT AS EXPRESSLY STATED HEREIN, WE DO NOT MAKE ANY REPRESENTATIONS OR
WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD
ON THIS SITE. EXCEPT AS EXPRESSLY STATED HEREIN, WE EXPRESSLY DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON
THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. FOR ANY BREACH OF THESE TERMS AND CONDITIONS, OUR SOLE AND
EXCLUSIVE MAXIMUM LIABILITY SHALL NOT IN ANY EVENT EXCEED THE TOTAL PRICE OF THE
PRODUCTS ORDERED BY CUSTOMER. IN NO EVENT SHALL WE BE LIABLE TO CUSTOMER OR ANY
THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE
FOR ANY BREACH OF THESE TERMS AND CONDITIONS, INCLUDING BUT NOT LIMITED TO LOSS
OF PROFITS, LOSS OF BUSINESS OR GOODWILL, LOSS OF USE EVEN IF WE HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD
PARTY.
WE SHALL NOT BE LIABLE IF WE ARE UNABLE TO PERFORM ANY OF OUR OBLIGATIONS
CONTAINED IN THESE TERMS AND CONDITIONS DUE TO, DIRECTLY OR INDIRECTLY, THE
FAILURE OF ANY MACHINE, SYSTEM OF AUTHORIZATION, DATA PROCESSING OR
COMMUNICATION SYSTEM OR TRANSMISSION LINK OR ANY INDUSTRIAL DISPUTE, WAR, FLOOD,
EXPLOSION, ACT OF GOD OR ANY OTHER EVENT BEYOND OUR CONTROL.
Copyright and
Trademark Notice
All content included on
this Site, such as text, graphics, logos, button icons, images, audio clips,
digital downloads, data compilations, and software (and the compilation of such
content), is the property of Asianwolf.com,
Wolfcom
Enterprises, or their content suppliers and is protected by United
States and international copyright laws. All software used on this Site is the
property of the Asianwolf.com
(Wolfcom
Enterprises) or its software suppliers and protected by
United
States and
international copyright laws.
All marks indicated as
trademarks or registered trademarks on this Site are registered trademarks of
Asianwolf.com (Wolfcom Enterprises), in the United States and other countries.
Other graphics, logos, page headers, button icons, scripts, and service names
are trademarks or trade dress of Asianwolf.com (Wolfcom Enterprises), or their
content suppliers. The trademarks and trade dress on this Site may not be used
in
connection with any product or service that is not ours,
in any manner that is likely
to cause confusion among customers,
or in
any manner that disparages
or discredits us. All other trademarks not owned by us or our subsidiaries that
appear on this Site are the property of their respective owners, who may or may
not be affiliated with, connected to, or sponsored by us.
Applicable
Law
You
agree that any legal action brought against
the Asianwolf.com
(Wolfcom Enterprises) shall be governed by the laws of the State of
California,
without regard to conflict of law principles. You agree that the sole
jurisdiction and venue for any litigation arising
from
your use of our products or orders made on this Site shall be an appropriate
federal or state court located in Los Angeles, California. You Agree that
Asianwolf.com (Wolfcom Enterprises) shall not be liable for any special,
indirect,
incidental,
or consequential damages
of any kind whatsoever (including without limitations, Attorney fees) in any way
due to, resulting from, or arising in connection with the use or our product,
site, or services, or the failure of any covered party to perform it’s
obligations, regardless of any negligence of any covered party.
We make no representations
that the content or products
in
this Site is appropriate for use or access outside the
United
States. Those who
choose to access or purchase products
from
this site from outside the United States do so on their own initiative and are
responsible for compliance with local laws and are strictly prohibited
from
purchasing products from this Site.
INSTALLATION
We do not install any of
our products. Installation is a paid service not included in our product
pricing. Asianwolf.com
(Wolfcom
Enterprises) is not responsible for the
installation, cost of
installation, method of installation, reinstallation of our products. You agree
that you are responsible for finding and paying for an installer to install our
product. Asianwolf.com (Wolfcom Enterprises) responsibility is limited to the
purchase of the product only and is not responsible for finding an installer for
you. You are purchasing our product with the understanding that .Asianwolf.com
(Wolfcom Enterprises) and it’s employees are not responsible for the
installation
of our product. We are not responsible if you cannot find
a professional installer or shop to install our products. Inability to find an
installer is not an excuse to return our product for a refund or exchange.
Refusal of service or sale
We reserve the right to refuse sale or service to anyone and for any reason
General
If any provision or provisions of these Terms
and Conditions shall be held to be invalid, illegal, or unenforceable, such
provision shall be enforced to the fullest extent permitted by applicable law
and the validity, legality, and enforceability of the remaining provisions shall
not be affected thereby. Products purchased or received under these Terms and
Conditions are subject to export laws and regulations of the United States. The
products offered here are solely for the use of our customers. You may not
assign your rights or obligations under these terms and conditions without our
express written consent.
Other Terms
and Conditions
Asianwolf.com (Wolfcom Enterprises) may have
additional terms and conditions that govern its general corporate website and
the use of that site. To see and review these terms and conditions, please visit
the corporate web site of Asianwolf.com (Wolfcom
Enterprises) at http://www.wolfcominnovations.com
How to
Contact Us
If you have any comments or questions, please
do not hesitate to email us at
Sales2@asianwolf.com or call us at 323-962-1061 Monday thru Friday
From 9am to 5Pm PST (We are in California)
THE FOREGOING TERMS AND CONDITIONS APPLY
UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH US IN
WRITING, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN.
Call us toll-free: 1-800-282-1351
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